Privacy statement

Personal

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

How we use your information

This privacy notice tells you how we, Piersland House, will collect and use your personal data for the basis of consumption of any goods or services related to the Hotel. For the purposes of sales and marketing if the data subject has opted in to receive such material.

Why does Piersland House need to collect and store personal data?

In order for us to provide you with a service we need to collect personal data for the purposes of your stay and any other services offered by the hotel, for example accommodation, restaurant, bar etc. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

In terms of being contacted for marketing purposes Piersland House would seek additional consent.

Will  Piersland House share my personal data with anyone else?

We may pass your personal data on to third-party service providers contracted to the Piersland Hotel in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf, we will never share your information to any other organisations other than those who work on behalf of Piersland House to provide you with information related solely to the Hotel. When they no longer need your data to fulfil this service, they will dispose of the details in line with Piersland House’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will Piersland House use the personal data it collects about me?

Piersland House will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. Piersland House is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will Piersland House contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that Piersland House holds about me?

Piersland House at your request and after completion of a Subject Access Request (SAR), can confirm what information we hold about you and how it is processed. If  Piersland House does hold personal data about you, you can request the following information:

  • Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
  • Contact details of the GDPR Owner, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of the Piersland Hotel or a third party, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?

Piersland House accepts the following forms of ID when information on your personal data is requested:

  • Passport or Photo card driving license.

 

The subject access report (SAR) form can be found here.

 

The withdrawal of consent form can be found here.

 

Contact details of the GDPR Owner:

 

 

GDPR Owner contact details

Contact Name:

Martin Smit

Address line 1:

Piersland House

Address line 2:

Craigend Rd

Address line 3:

Troon

Address line 4:

KIA10 6HD

Email:

martin.smit@piersland.co.uk

Telephone:

01292 314747

 

Your privacy is very important to Piersland House Weddings. To help protect your privacy, we adhere to the following guidelines:-

This web site will explicitly ask when it needs information that personally identifies our customers or allows it to contact our customers (“Personal Information”). When possible, this web site will provide our customers with the means to make sure that Personal Information is correct and current

This web site and its service providers use Personal Information to operate the sites, provide services, and to inform our customers of new features, services, and products

This web site may also carefully select other companies to send our customers information about their products or services (a “Secondary Use”). If this web site intends to use Personal Information for a Secondary Use, we will not do so until we have provided our customers with an opportunity to affirmatively select such service

This Web site may disclose Personal Information if required to do so by law or in the good - faith belief that such action is necessary to (a) comply with applicable law or with legal process served on Piersland House weddings or the site; (b) protect and defend the rights or property of Piersland House weddings or this site, and (c) act under exigent circumstances to protect the personal safety of users of Piersland House weddings, the site, or the public

If at any time a customer believes that this web site has not adhered to these principles, please notify Piersland House weddings by email at info@piersland.co.uk , and we will use all commercially reasonable efforts to promptly determine and correct the problem.

Our customers should also be aware that information and data may be automatically collected through the standard operation of our internet servers and through the use of “cookies”. “Cookies” are small text files a web site can use to recognise repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a system and damage files. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows a customer to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide customers with certain features (e.g., customised delivery of information) available on this web site